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Bullyproof Australia

Privacy Policy

Last updated: Sept 9, 2026

Bullyproof Australia Limited (ACN 94 782 533 018), trading as Bullyproof Australia (“We”, “Us”, or “Our”), is committed to protecting the privacy of school communities, educators, and visitors. This Privacy Policy details how we collect, use, store, and protect your information when you use our website, Learning Management System, and classroom portal (collectively, the “Service”), in compliance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

1. Platform Architecture and Scope of Data Collection

We practice strict data minimisation across our digital ecosystems to safeguard user privacy.

  • Teacher Learning Management System (LMS): An online training environment for educators. We only collect the first name, last name, and school-issued email address of registered schoolteachers to create accounts and track course completion.
  • Classroom Delivery Portal: A teacher-led presentation tool used to display lessons to students. This portal acts as a one-way delivery system. It does not require student log-ins, does not track individual student engagement, and does not collect any individual student personal data, names, identifiers, tracking data, or student work.
  • School-Level Metrics and Impact Data: To measure the real-world effectiveness of our Amayda Program, we collect broad, anonymous, school-wide numerical metrics. This includes the total number of students in each school class, and high-level school data such as total numbers of behaviour incidents, suspensions, exclusions, and overall attendance rates. We do not collect any personal details, names, narratives, descriptions of specific incidents, or any personally identifiable data related to these metrics.
  • Automatically Collected Data: We collect basic technical information (such as IP addresses, browser type, device information, and log-in timestamps) strictly from active user sessions to ensure platform security, prevent fraudulent access, and maintain service performance.

2. How We Use and Share Your Data

Bullyproof Australia uses and shares the collected information strictly for the following purposes:

  • Service Delivery: To provision, manage, and secure user accounts, and to facilitate the functional delivery of lessons via the classroom portal.
  • Programme Evaluation: To evaluate and analyse the impact of our Amayda Program across participating schools using a pre- and post-programme evaluation model.
  • Government and Funding Reporting: As an organisation funded by government grants, we provide milestone, compliance, and impact reports to relevant government departments and funding bodies (both state and federal). These reports may list participating school names alongside their aggregate behavioural data, statistical results, and impact metrics to demonstrate program effectiveness. We strictly do not disclose or list individual teacher names or teacher contact emails in these reports.
  • Support and Maintenance: To deliver technical support and maintain platform performance.
  • Legal Obligations: We may disclose personal information if required or authorised to do so by law, including compliance with court orders, tribunals, or valid requests by law enforcement bodies.
  • No Commercialisation: We do not sell, rent, trade, or use school-supplied data to market external products, nor do we utilise any collected information to train artificial intelligence models.

3. Data Storage and Technical Service Providers

To support the delivery, hosting and operation of our Service, we engage a limited number of trusted third-party service providers (“Sub-processors”). These providers act solely on our behalf under contractual arrangements, implement appropriate technical and organisational security measures, and are not authorised to use personal information for their own independent purposes.

Our primary Sub-processors include providers of cloud hosting, database services, business productivity and email services.

A current list of our Sub-processors, including the purpose of processing, categories of information processed and primary processing location, is available in our Sub-Processor Register: bullyproofaustralia.org.au/sub-processor-register

4. Overseas Disclosure of Personal Information

Bullyproof Australia engages a limited number of trusted third-party service providers to assist in delivering, hosting, maintaining and supporting the Service.

Where available, Bullyproof Australia selects Australian-based hosting and data processing locations. Personal information collected through the Service is intended to be stored and processed within Australia.

Some of our service providers may be multinational organisations with operations or corporate entities located outside Australia. However, Bullyproof Australia configures and selects Australian hosting regions wherever available and requires service providers to implement appropriate security, confidentiality and privacy safeguards.

While personal information is primarily hosted and processed in Australia, there may be limited circumstances where service providers located outside Australia provide technical support, maintenance, security monitoring, or other operational services in connection with the Service.

Bullyproof Australia takes reasonable steps to ensure that any third-party service provider handling personal information protects that information in accordance with applicable privacy and security obligations.

Details of our approved service providers, the purpose of processing, and the primary processing locations are available in our Sub-Processor Register at: bullyproofaustralia.org.au/sub-processor-register.

If our arrangements change and personal information is regularly disclosed to overseas recipients, this Privacy Policy will be updated to identify the countries in which those recipients are likely to be located, where practicable.

5. Data Retention and Deletion

  • Retention: We retain teacher account data and associated school metrics only for as long as the participating school remains active with our programmes or to satisfy government funding compliance retention periods.
  • Immediate Deletion upon Request: All school accounts, teacher details, and aggregate school metrics will be permanently and securely deleted from our live servers and backup systems immediately upon a school’s formal request.

6. Tracking Technologies and Cookies

Our website and Service utilise necessary and functional cookies to retain active log-in sessions and remember user preferences. We do not use cross-site tracking cookies, third-party marketing pixels, or targeted advertising scripts. Users can disable cookies through their web browser settings, though doing so may impact certain operational functionalities of the platform.

7. Consequences of Not Providing Personal Information

Where personal information is required to create or maintain a user account, provide access to training content, deliver support services, or administer participation in the Service, individuals may choose not to provide that information.

However, if the required information is not provided, Bullyproof Australia may be unable to:

  • create or maintain a user account;
  • provide access to the Learning Management System;
  • record or track course completion;
  • provide technical support; or
  • otherwise deliver the relevant Service functionality.

No adverse action will be taken beyond the extent necessary to provide and operate the Service.

8. Privacy Complaints

If you believe that Bullyproof Australia has breached the Privacy Act 1988 (Cth), the Australian Privacy Principles, or otherwise mishandled your personal information, you may lodge a complaint with our Privacy Officer using the contact details provided below.

Upon receiving a privacy complaint, Bullyproof Australia will:

  • acknowledge receipt of the complaint within a reasonable timeframe;
  • investigate the matters raised;
  • contact you if further information is required;
  • consider any appropriate remedial action; and
  • provide a written response outlining the outcome of the investigation.

We aim to resolve privacy complaints as promptly as practicable and will keep complainants informed of the progress of an investigation where appropriate.

If you are not satisfied with our response, you may make a complaint to the Office of the Australian Information Commissioner (OAIC).

Office of the Australian Information Commissioner (OAIC)
Phone: 1300 363 992
Website: https://www.oaic.gov.au

9. Your Rights and Contact Information

Under the Australian Privacy Act, you have the right to access, update, correct, or request the immediate deletion of any personal information we hold about you.

For any privacy-related enquiries, data access requests, or deletion requests, please contact our Privacy Officer at:

Email: admin@bullyproofaustralia.org.au
Website: bullyproofaustralia.org.au